PRIVACY POLICY
Last Updated: September 11, 2026
Filenes Wood Floors LLC (“Filenes Wood Floors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.fileneswoodfloors.com.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online communications.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us when you:
- Submit a contact or quote request form
- Request information about our services
- Contact us by email, phone, or other communication methods
- Schedule or inquire about an appointment
- Communicate with us regarding a flooring project
- Submit information through any other form available on our website
The information you provide may include:
- Full name
- Email address
- Telephone number
- Property or project address
- Information about your flooring project
- Preferred service or project details
- Any other information you voluntarily include in your message
You should not submit sensitive personal information through our website unless specifically requested and necessary for the service being provided.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through standard web technologies.
This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General website usage information
- Other technical information necessary for website security and functionality
This information may be used to understand how visitors use our website, improve website performance, maintain security, and enhance the user experience.
3. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide essential website functionality, analyze website traffic, remember preferences, and improve our services.
Third-party services used on our website may also place cookies or similar technologies on your device.
Depending on the services implemented on the website, these providers may include analytics, advertising, hosting, security, communication, or other technology providers.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. HOW WE USE YOUR INFORMATION
We may use information collected through our website to:
- Respond to inquiries and requests
- Provide estimates and information about our services
- Communicate with prospective and existing customers
- Schedule consultations or services
- Understand project requirements
- Provide and improve our flooring services
- Maintain and improve our website
- Monitor website performance and security
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable laws and legal obligations
We will not use your information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required by applicable law.
5. HOW WE SHARE INFORMATION
Filenes Wood Floors LLC does not sell your personal information for monetary consideration.
We may share information when reasonably necessary with:
- Service providers that assist with website hosting, maintenance, analytics, communications, security, or other business operations
- Professional advisors or contractors when necessary to provide services
- Government authorities or law enforcement when required by law
- Courts or other parties when necessary to comply with legal obligations
- Third parties when necessary to protect our rights, property, safety, or the security of our website
Third-party service providers may process information on our behalf and may have their own privacy policies.
6. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites, platforms, or services.
These websites are not controlled by Filenes Wood Floors LLC. Once you leave our website, their own privacy policies and terms may apply.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
7. COMMUNICATIONS
If you provide your telephone number or email address through our website, we may use that information to respond to your inquiry, provide requested information, discuss your project, schedule services, or communicate with you regarding an existing or potential business relationship.
We do not intend to use contact information for unrelated marketing purposes without an appropriate legal basis or consent where required.
8. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect information submitted through our website from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
The appropriate retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. CHILDREN’S PRIVACY
Our website and services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include requesting access to, correction of, or deletion of certain personal information, subject to applicable legal limitations and exceptions.
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Filenes Wood Floors LLC
West Long Branch, New Jersey, USA
Website: www.fileneswoodfloors.com
For privacy-related inquiries, please use the contact information provided on our website.
Filenes Wood Floors LLC
West Long Branch, New Jersey
www.fileneswoodfloors.com